![]() When you open the program, simply click on the alias of the ''DesktopVideoHelper'' file to display the monitoring devices such as the UltraStudio 4K Mini. To make it easier, just create an alias in the parent folder and copy/move the alias on your desktop or in the application folder where is your DVSv12.4.2 program. Once the file is executed in Terminal, your monitoring device will appear and be added to the list of devices detected by DVSv12.4.2.Įvery time you log in to macOS, boot or reboot the computer, you will need to re-run the ''DesktopVideoHelper'' file in the Blackmagic DeckLink folder. In the ''Blackmagic DeckLink'' folder, run the ''DesktopVideoHelper'' file in Terminal. Then, from your main Macintosh HD, open the ''Macintosh HD/Library/Application Support/Blackmagic Design/Blackmagic DeckLink'' folder. ![]() No device will be recognized by the program, meaning no device is connected. Go to Desktop Video v12.4.2 - 8th Dec 2022.Īuthorize the activation of Blackmagic extensions during the installation of Desktop Video v12.4.2 in the Security tab of the Mac's System Preferences panel. Search fot the latest version of ''Blackmagic Desktop Video'' from the Blackmagic Design Support Center website ( ). Uninstall Desktop Video using the ''Uninstall Desktop Video'' application available in the Blackmagic Desktop Video folder. ![]() Problem: Desktop Video v12.4.2 application on macOS Ventura v13.3.1, v13.3.1(a), and v13.4 does not recognize monitoring devices such as the UltraStudio 4K Mini due to the new security features of macOS Ventura and the handling of application security certificates (even for applications provided by identified developers). The solution is based on my own experience, but it at least allows me to work. I have submitted a service ticket via email to BM's technical support, but I haven't received any response (or even an acknowledgement of my service request).įor those who have the same problem and are still, like me, waiting for a solution from BM's technical support, here is a temporary solution I have to offer. Unsupported Error: one or more extensions are unsupported to load " I attempted to move the BlackmagicIO.kext driver to the Extensions library through Terminal, but I received an error message saying "Error Domain=KMErrorDomain Code=71 "Incompatible architecture: Binary is for x86_64, but needed arch arm64e I have also reinstalled Ventura, but it didn't help. I have uninstalled version 12.4.2 of DVSetup and tried version 12.4.1, but to no avail. The Mac's 'System report' recognizes the device and provides all information on it: Blackmagic Design / UltraStudio 4K Mini / Thunderbolt 3 / v.18.1 / 40Gbits/s. The US4KM is connected to my Mac (MacbookProM1Max 16in 64Gb 4Tb Ventura 13.3.1) via Thunderbolt 3. Still have the same problem and looking for some help!ĭesktop Video Setup v.12.4.2 does not recognize my UltraStudio4Kmini. The only suggestion I have is to try the Desktop Video clean-up technique described above:
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